Terms of service

The service is provided by:

Legal name:

APOLOS S.R.L.

Registration code:

52585340

Trade register:

J2025073564008

Registered office:

Sat Valea Lupului, Comuna Valea Lupului, Strada Ecaterina Teodoroiu nr. 19, etaj, cam. 3, Jud. Iași

Email:

apolossrl@gmail.com

The contract is between us and the auto repair shop that creates an account. The shop's own customer, meaning the person who brings a car in, books online, or receives a reminder, is not a party to this contract and does not have to accept these terms. The relationship between a shop and its customers is theirs.

AutoGarage.pro is a web application for auto repair shops: customer and vehicle records, vehicle intake, quotes and invoices as PDFs, appointments, a public page where the shop's customers can book and track their car's status, scanning of registration and identity documents to prefill forms, and reminders by email, WhatsApp and SMS. Which features are actually available depends on the plan.

Invoices are produced as PDF documents. The platform is not integrated with national electronic invoicing systems and does not file returns on your behalf; responsibility for the tax compliance of the documents issued remains with the shop.

You may create an account if you are a company or a professional operating an auto repair shop and have the capacity to enter into this contract. The application is not intended for individual consumers.

You are responsible for keeping your sign-in details safe and for activity carried out from your account. Tell us immediately if you suspect unauthorised access.

You can invite colleagues into the shop's account. The owner role has rights the staff role does not, among them managing the subscription and permanently erasing a customer's data. The number of users is capped per plan.

A new account starts on a free trial limited to 7 quotes for the lifetime of the account. The limit is a number of documents, not a number of days: take as long as you need to use them.

Once that limit is used up, creating new quotes requires a paid subscription. Data already entered stays accessible and can be exported; nothing is deleted because a trial ran out.

The subscription is paid monthly or over longer periods through our payment processor. Current prices, the currency, and what each plan includes are shown on the marketing page and during checkout. We do not repeat the amounts here, so that two sources cannot contradict each other.

All displayed prices are exclusive of VAT. Applicable VAT is added at checkout, based on the tax status declared.

The subscription renews automatically at the end of each period, at the price in force at that time, until you cancel it.

You can cancel at any time from the billing section of the application. Cancellation takes effect at the end of the period already paid for; until then you keep full access.

Periods already started are not refunded pro rata.

If a payment fails, the account enters a grace period during which it keeps working while we retry. If payment still fails after that, the paid features are suspended, but the data remains readable and exportable.

The data you enter about your customers is yours, and you are its controller. We process it only as a processor, on your instructions, purely to provide you with the application.

It is your obligation to have a legal basis for the data you enter, to inform your customers about the processing, and to answer their requests about the rights the GDPR gives them. Sending reminders to your customers is your decision and your responsibility.

We give you the tools you need: a full export of a customer's data as a machine-readable file, which includes the invoices issued in their name and states in the file itself what falls under the right of access (Art. 15) and what under the right to portability (Art. 20); permanent erasure of a customer's personal data while the job history is kept; an unsubscribe link in every reminder email; and a log of the erasures performed.

See the privacy policy

By using the platform you undertake not to:

• send unsolicited commercial messages through the platform's channels; the notification features exist to inform customers about their own jobs and appointments, not to run marketing campaigns;
• enter data obtained unlawfully or for which you have no basis to process;
• attempt to reach another shop's data, circumvent plan limits, or subject the platform to automated loads that degrade it;
• resell access to the platform or make it available to another shop without our written agreement.

We make reasonable efforts to keep the platform available at all times, but there can be interruptions for maintenance, updates, or because of an external provider.

We offer no service level agreement (SLA) and do not guarantee an availability percentage. We say so explicitly because we would rather not promise something the infrastructure we depend on does not let us guarantee.

Our database provider takes backups of the platform. They are not a substitute for your own exports: if you need a copy of your data, the export feature gives you one at any time.

The platform is a record-keeping tool. The accuracy of the data entered, of quotes, of invoices and of communication with customers remains the shop's responsibility. To the extent the law permits, our total liability for any claim connected with this contract is limited to the amounts you paid in the last 12 months, and we are not liable for lost profits or indirect losses.

Nothing in this document limits liability that cannot be limited by law, including for wilful misconduct or gross negligence.

You may end this contract at any time by cancelling the subscription and asking for the account to be deleted.

We may suspend or end the contract if you breach these terms, if use of the platform becomes unlawful, or if payment fails after the grace period. Except in cases of serious breach, we tell you in advance and leave you time to export your data.

After the contract ends we keep your data for 90 days so that you can export it, and then delete it.

We may change these terms when the platform changes or when new legal requirements appear. We tell you by email before a substantial change takes effect. If you do not agree, you may end the contract before that date.

This contract is governed by Romanian law.

We will try to settle any disagreement amicably. Failing that, disputes are resolved by the competent courts of Iași, Romania.

For any question about these terms, write to us at apolossrl@gmail.com.